Strategic Account Manager

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact.

In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control.

We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes.

Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team.

THE MISSION

You are being hired to streamline and accelerate the onboarding journey for our mid-market customers across EMEA. Your mission is to ensure every regional brand seamlessly adopts Bynder as their essential engine for digital transformation, realizing instant value from Day 1.

YOUR FIRST YEAR: THE IMPACT ROADMAP

We hire for outcomes. Here is what success looks like in your first year:

- Day 90: You’ve fully mastered the Bynder platform, our proprietary onboarding methodology, and delivered your first high-satisfaction core system configuration.

- Day 180: You are a performance multiplier, smoothly juggling a concurrent portfolio of 10–15 mid-market projects, accelerating project delivery timelines, and directly boosting regional Net Retention targets.

- Year 1: You have fundamentally leveled up our portfolio configuration frameworks, successfully embedded AI-driven tracking efficiencies into your weekly workflow, and become a culture carrier who routinely secures high-quality customer advocacy milestones and G2 reviews.

THE TEAM: WINNING TOGETHER

At Bynder, collaboration is our superpower. You’ll join a highly focused, agile squad of onboarding professionals who believe in sharing technical knowledge and winning as one. You will partner closely with our Sales, Customer Success, and Product teams to champion customer needs and position our clients for long-term growth.

WHAT YOU’LL DO (WEEKLY FOCUS)

To reach your milestones, you will spend your time:

- Project & Implementation Management: Fully lead the onboarding project lifecycle for assigned accounts, ensuring a seamless, timely, and complete configuration of the Bynder suite.

- Consulting & Taxonomy Strategy: Advise customers on asset bank taxonomy, metadata structures, governance, and custom workflows tailored to their unique business use cases.

- AI-Driven Productivity: Actively leverage modern AI tools to accelerate daily workflows, automate routine reporting, and analyze customer meeting insights (such as sentiment analysis and transcript summaries) to continuously optimize project delivery.

- Business & Revenue Contribution: Drive positive time-to-value to directly impact regional Net Retention targets. Proactively identify expansion opportunities during onboarding and pass them to Sales to help meet team ARR growth goals.

… lees de volledige omschrijving bij Ashby (ATS).