Business Resilience Expert/Engineer - Senior Operational Continuity Manager

This is what we offer you Gross monthly salary between € 5.994 and € 10.794 (scale 10-11). Thirteenth month's salary and 8% holiday allowance 10% Employee Benefit Budget EUR 1,400 development budget per year Hybrid working: balance between home and office work (possible for most roles) A pension, for which you can set the maximum amount of your personal contribution View all our benefits. Job Title Business Resilience Expert/Engineer - Senior Operational Continuity Manager Job Description The (Senior) Operational Continuity Manager plays a key role in designing, driving, and continuously improving Rabobank’s awareness and communication approach for Operational Continuity and Crisis Management, ensuring strong organizational understanding, engagement, and preparedness in Business Resilience. You & your role The role ensures that the bank can anticipate, withstand, respond to, and recover from disruptions, safeguarding critical services, customers, and the bank’s license to operate. It acts as the functional authority for the business resilience platform, tooling, and lifecycle management, integrating regulatory expectations with its continuity strategy. Examples from practice Support the definition and maintenance of the bank’s critical service inventory, including impact tolerances and the mapping of minimum configurations required to deliver these services. Contribute to establishing and governing an integrated operational continuity vision, including lifecycle policies and standards. Ensure operational continuity requirements effectively enable crisis management, recovery, and resolution scenarios. Drive enterprise BCM maturity through lifecycle ownership, tooling, training, capability uplift, and continuous benchmarking. Support regulatory alignment and stakeholder management, including audits, resolvability assessments, and crisis governance. Responsibilities Drive the development, monitor, deployment and governing the Operational Continuity framework. Ensure bank wide readiness and resilience by driving exercises, maturity monitoring, risk mitigation, and seamless integration with crisis and resilience functions. Monitor, evaluate, and report on operational continuity effectiveness, using data and insights to continuously improve reach, engagement, and impact. Engage and align stakeholders across the organization, acting as a central point of coordination for resilience-related initiatives and activities. Participate in activities related to the BCM lifecycle and other relevant business resilience activities. Support adoption of Business Resilience tools, processes, and practices by integrating communication, training, and change management approaches. Together we achieve more We believe in the power of differences. By combining the strengths of our diverse team, we become a better bank. We are curious about what you will add to our team. The COO Chief of Staff department acts as the COO’s central orchestrator and support function, enabling integrated execution, governance, and oversight across the domain. It ensures transparent decision-making and alignment with enterprise strategy, while driving consistency and effectiveness in delivery. Within this context, Business Resilience — encompassing Operational Continuity and Crisis Management — is a key enabler of organizational stability and preparedness. We strengthen resilience by ensuring awareness, alignment, and coordinated execution across the organization, supporting the ability to anticipate, respond to, and recover from disruptions. Collaboration is our way of working: as one focused, analytical, and results-oriented team within Rabobank, we work together to enhance resilience capabilities and safeguard the continuity of our critical operations.

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