Change manager

As a change manager, you will drive change and transformation of existing end-to-end processes using proven methodologies in order to support ASML's growth. You will play a key role in large scale business transformation projects in the scope of the ASML Business Services (ABS) organization.
In this role, you will:
Drive global change programs and shape strategic decisions
Oversee enterprise training programs of ASML
Coach teams and change leaders and define long-term change visions
Maintain relationships with the change management communities within ASML
Align and agree on activities with the deployment project manager(s)
Design, coordinate and execute change management related activities (e.g., stakeholder mapping, change impact analysis, training needs) within a project
Define and execute appropriate interventions to mitigate change management risks
Functie-eisen
10 years of relevant working experience in the area of change management
Extensive knowledge of and experience with the most common change management theories
Experience with implementation of Global Business Services (Shared Services) in a multi-cultural setting
Experience with participating in project/program team, leading the communication and change parts in the business transformation
Proven coaching experience
Experience with setting up a change adoption survey and/or customer satisfaction surveys (Voice of the Customer)
Competenties
Proactive attitude as well as ability to think outside the box and challenge the status quo
Strong effective communication skills (listening, asking the right questions and expression), also including editing communication and creating engaging presentations/storylines
Pragmatic mindset, ability to detect change management related needs and translate them in appropriate actions
Multi-disciplinary and multi-cultural understanding as well as an ability to establish and maintain strong relationships on different levels of the organization, bridging the gap between different departments and people
Committed and flexible (going the extra mile)
Result-oriented with a high sense of responsibility and accountability
Team player mentality and ability to influence, inspire and support peers
Bedrijfsinformatie
You will be part of ABS, a sector providing business services across ASML. We provide services and support in the areas of HR&O, IT, Finance, Strategic Sourcing &; Procurement, Sales, Master Data, Reporting, Corporate Real Estate (CRE) and Facilities. The objective for ABS is to be the provider of well-defined services, leveraging cross-sector, highly quality, and compliant processes to be prepared for the growth of ASML. With ABS, we as ASML have moved from functional
shared services to cross-sector services and ways of working. Many enabling activities of Finance, HR&O, IT, Sourcing & Procurement, Sales and CRE that fit the scoping and transitioning principles of ABS have been transitioned.
You will be positioned in the Change Management department within the ABS Capability Center and will report to the Head of Change Management. The Capability Center is responsible for enabling ABS to deliver the highest quality of service in the most efficient way. Your mission is to bring out the best in ABS through change management, leveraging your experience, creativity, resourcefulness, flexibility, and influence.