Business Relationship Manager – IT

Over deze functie

As a Business Relationship Manager (BRM), you play a pivotal role at the intersection of business and IT, ensuring that technology truly enables and accelerates business objectives. You act as a strategic partner to senior stakeholders, translating business needs into effective IT solutions and vice versa. By building strong, trust-based relationships, you gain a deep understanding of the challenges, ambitions, and priorities within your assigned business domains. In this role, you do not only respond to demand, but actively shape it. You anticipate future needs, identify opportunities for innovation and digital transformation, and guide the business in leveraging IT capabilities to create tangible value. You bring visibility into IT’s potential, making complex topics understandable and actionable for non-technical stakeholders. You are instrumental in aligning business strategy with IT strategy, ensuring that initiatives are prioritized effectively and delivered in a controlled and value-driven manner. From early ideation and business case development through to implementation and value realization, you are closely involved in key initiatives and decisions. By acting as a trusted advisor and advocate, you ensure that the voice of the business is represented within IT, while also helping the business navigate IT processes, governance, and possibilities. In doing so, you contribute directly to improving performance, driving innovation, and strengthening the overall partnership between business and IT. Your responsibilities Business Relationship Manager Act as the primary interface between IT and assigned business domains, building strong and trusted relationships with key stakeholders. Co-develop and actively promote the IT vision, including relevant trends, innovations, and developments within the business. Provide strategic and tactical advice on IT-related topics and business initiatives. Facilitate the preparation, evaluation, and governance of business cases and IT demand. Translate business needs into IT requirements and contribute to an optimal project and application portfolio roadmap. Develop and maintain business IT plans and oversee their successful implementation. Monitor progress of initiatives, proactively addressing deviations from plans where needed. Ensure effective communication to stakeholders on priorities, progress, risks, budgets, and compliance. Advocate for the business within IT to ensure services and solutions meet expectations and deliver value. Drive value realization from IT investments and promote continuous improvement. Ensure compliance with relevant SHE-Q policies and standards. Your qualities and experience You are a proactive, strategic thinker with strong stakeholder management skills and a solid understanding of both business processes and IT landscapes. You also have: A completed bachelor’s or master’s degree in Business Administration, Information Technology, or a related field. Proven experience in a Business Relationship Manager, IT Business Partner, or similar role. Strong understanding of IT strategy, demand management, and project/portfolio management. Excellent communication skills and the ability to influence stakeholders at different levels. Experience with governance processes and business case development. A value-driven mindset with a focus on continuous improvement and innovation.